Support
We're here to help — usually reply within 24 hours.
Contact Us
If you have a question, found a bug, or need help with your account, send us an email and we'll get back to you
as soon as possible.
Email Support
Frequently Asked Questions
- How do I create a deck? — Tap the + button on the Home tab, give your deck a name
and description, then add cards.
- What is spaced repetition? — Deckify uses the SM-2 algorithm to schedule each card right
before you're about to forget it, so you study smarter and remember longer.
- How do I share a deck? — Open the deck, tap the share icon, and set its visibility to
Public. It will then appear in the Explore tab for other users.
- How do I reset my password? — On the login screen tap Forgot password? and enter
your email. Check your inbox for a reset link.
- How do I delete my account? — Go to Settings → Delete Account. This permanently removes all
your data.
- My import failed — what formats are supported? — Deckify supports plain-text CSV files with
two columns: front, back.